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Julia Stewart

Hi Jody -- That a company today would act so unsustainably surprises me as a business owner, PR advisor and a consumer, for two reasons. First, Darden, Papa John's et al should have fully expected the negative consumer reaction and related attention they got, as the social consciousness of today's consumers is well established. Second, companies who aren't committed to their employees get employees who aren't committed to the company, and hence aren't committed to creating a positive product/experience for the company's customers. I suspect that over the long term it will be much more costly to the corporate bottom line to NOT offer health insurance. Why not get some positive attention instead of negative, by working on finding solutions to fixing problems with our too-expensive health care system? Company spokespersons and accountants alike would breathe a sigh of relief.

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